Refund & Return Policy

Last Updated: April 2024

We strive to ensure that our customers are completely satisfied with their purchases. Please read our refund and return policy for digital products carefully before making a purchase.

1. Digital Products Covered

This policy applies to all digital products sold on our website, including but not limited to:

• Ebooks
• Digital decks
• PDF guides
• Downloadable files (e.g., PNGs, PDFs)

2. No Refunds

Due to the nature of digital products, all sales are final once the purchase has been completed and the product has been downloaded. We do not offer refunds or exchanges for digital products.

3. Exceptions

We understand that sometimes issues may arise. Refunds or exchanges may be considered under the following circumstances:

• Technical Issues: If you experience technical difficulties that prevent you from downloading or accessing the product.
• Defective Products: If the digital product is defective, corrupted, or otherwise unusable.

In such cases, please contact our customer support team within 14 days of purchase with a detailed description of the issue.

4. How to Request a Refund or Exchange

To request a refund or exchange, please follow these steps:

• Email our customer support team at [email protected].
• Include your order number, purchase date, and a detailed description of the issue.
• Attach any relevant screenshots or error messages.
• Our team will review your request and respond within 3-5 business days.

5. Contact Information

If you have any questions about this policy or need further assistance, please contact us at:

• Email: [email protected]
• Address: Dubai, United Arab Emirates

We appreciate your understanding and thank you for your support.